Privacy Policy

01. Who is the data controller of your data?

COMPANY NAME OF THE COMPANY OR SELF-EMPLOYED PERSONS: Ventus Global Service

CIF: B45899507

ADDRESS: Calle Boteros 21, 45350 Noblejas (Toledo)

02. What kind of data do we have about you and how did we obtain it?

The categories of personal data we process from customers and suppliers are:

I. Identification data
II. Postal or e-mail addresses
III. Commercial information
IV. Financial and transactional data

We have obtained all of the above-mentioned data either directly from you by submitting a commercial offer, contractual proposal, etc., or from your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with updated data in the event of any changes.

03. For what purpose do we process your data?

We process the data provided to us by the persons concerned in order to manage various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out one of the following actions:

I. Sending the information requested through the contact form on our website or any other means of contact with our company,
II. To provide both potential customers and our customers with offers of products and services of interest to them,
III. To carry out the administrative, fiscal and accounting management of our clients and/or suppliers,
IV. Conduct satisfaction surveys, market research, etc. in order to offer you the most suitable offers and optimised service quality, etc.
V. Labour management of employees,

04. How long will we keep your data?

The personal data relating to individuals linked to potential customers, customers and suppliers that we collect through the various contact forms and/or collection of information will be retained until their deletion is requested by the interested party. The data provided by our customers and suppliers will be kept for as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.

Employees’ data shall be retained for as long as the employment relationship is maintained and in any case in accordance with the provisions of the relevant employment legislation.

In any event, we will keep your personal data for as long as is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and comply with requirements under applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all our systems.

05. What is the legitimate basis for the processing of your data?

According to the type of data processing, the basis of legitimacy is as follows:

TREATMENT	BASIS OF LEGITIMACY
Accounting management: management of invoicing with clients and/or suppliers.	Maintenance, development and control of the contractual relationship between the parties
Tax management: application of withholdings, tax credits, etc.	Maintenance, development and control of the contractual relationship between the parties; Fulfilment of legal obligations
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc.	Maintenance, development and control of the contractual relationship between the parties
Marketing: Commercial actions about our products or services directed at our customers or those who have requested information about our products and services from us in the past, including conducting customer satisfaction surveys.	Free and unequivocal consent of the interested party (potential customers), we inform you that the withdrawal of this consent may in no case condition the execution of the contract between the parties; legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past.
If you are an employee, for labour management: administrative, accounting and tax management of employees. Management of working time records: start and end time of the working day and overtime.	Execution of an employment contract. Fulfilment of a legal obligation.

In the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.

06. To which recipients will your data be communicated?

We will not pass on your personal data to any third party who intends to use it for their direct marketing purposes, unless you have expressly authorised us to do so.

Please note that we may disclose your personal data to government agencies and competent authorities where we are legally required to do so or where, acting in good faith, we believe that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of the company or its customers and the general public.

We inform you that your data will not be transferred or communicated to third parties, the company is solely responsible for their treatment and custody.

We will provide your personal data to third parties (e.g. Internet service providers who help us to administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must at all times maintain the same levels of security as we do in relation to your personal data and, where necessary, are bound by legal obligations to keep your personal data private and secure, and also to only use the information in accordance with specific instructions from the company.

07. Data transfers to third countries?

There are no plans to transfer data to third countries.

08. What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning him or her.

In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right of portability).

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims or in those exceptions established in the applicable regulations.

We also inform you that you have the right to withdraw your given consents at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

The User is also informed that he/she may exercise the aforementioned rights at any time by writing to us using the contact details given in point 1, enclosing a copy of his/her ID card.

You also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have let us know.